Refund Policy
Refund Policy
At FluffHaven™, your satisfaction is our top priority.
That's why we proudly offer a 60-Day Money-Back Guarantee.
Returns
You have 60 days from the date your order is delivered to request a return or refund.
To start a return, please contact us at:
Please include your order number and the reason for your request.
Refunds
Once your request has been reviewed and approved, your refund will be issued to your original payment method.
Please allow 5–10 business days for your bank or payment provider to process the refund.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.
We'll gladly send a replacement or issue a refund at no additional cost.
Order Changes & Cancellations
If you need to cancel or change your order, please contact us as soon as possible.
Once an order has been shipped, we may no longer be able to make changes.
Contact Us
If you have any questions regarding our refund policy, we're always happy to help.